Question 1

What hours are you open?

Accepted Answer

We have no storefront nor strict open/close hours, we operate by appointment only. Appointment to drop off knives can be made after booking.

Question 2

What kind of knives do you sharpen?

Accepted Answer

Kitchen knives, outdoor and pocket knives, cutlasses, choppers and cleavers, plus tools and other blades on request. If you're not sure, just ask.

Question 3

How do I get my knives to you?

Accepted Answer

Drop them off at our location in Cascade, or schedule a pickup & delivery. If you have 3 knives or less, you're welcome to wait while we sharpen.

Question 4

How long does it take?

Accepted Answer

Most orders would be ready within 48 hours or less.

Question 5

How much does it cost?

Accepted Answer

Pricing is per blade based on the type and size. See our pricing page for an instant quote.

Question 6

How do you sharpen?

Accepted Answer

We sharpen strictly by hand, using a professional belt system and japanese whetstones. No grinders, no pull-through devices that strip and damage your steel.

Question 7

What if my knife is too damaged?

Accepted Answer

We'll inspect every blade before sharpening. If something is too far gone or unsafe to put an edge on, we'll let you know before charging.

Question 8

Do you sharpen scissors or other tools?

Accepted Answer

No scissors, but we do sharpen a variety of other blades; book sharpening and select other tools, describe what you need and we'll advise. If you're not sure, please whatsapp 365-7439 or enter the information under "other tools" on the book sharpening page.

Question 9

Where are you located?

Accepted Answer

Cascade, Trinidad. Reach us at +1 (868) 365-7439 to confirm exact location for drop off, or utilize our pickup and delivery service for your convenience

Question 10

What if I'm in Tobago?

Accepted Answer

Reach out to us via WhatsApp at 365-7439 and we can offer guidance on how to get your knives to us.

Question 11

What if I'm not happy with your work?

Accepted Answer

We do anything we can to ensure customer satisfaction. If we've messed up in any way, we'll offer you a full refund.

Frequently Asked Questions